Customer Support
Ask a questionChoose from the most commonly asked questions about our online store or select a topic from the menu. For general inquiries, see our Contact Us section.
Inventory / Shopping
Is Amoeba.com's Inventory the Same as Your Store Inventory?
No. Our new inventories for physical goods (CDs, vinyl, etc) are roughly the same, but used inventories are different across each store and Amoeba.com. The physical goods available for sale on Amoeba.com are a reflection of our stores' constantly changing inventories and many items are rare or one-of-a-kind. Some of the harder to find items listed are subject to availability. We will do our best to fill all orders placed, and will offer an immediate 100% refund for pieces that may have sold out prior to placed orders.
Can I Buy Physical Product [CDs, LPs, DVDs] from Amoeba.com?
Yes, you can buy CDs & Vinyl, DVDs & Blu-rays, Amoeba merchandise (t-shirts, tote bags, etc), books, and posters, among other items. Remember that music and movies ship FREE to US addresses with no purchase minimum required.
Will Sales Tax Be Added to my Order?
We must collect 9.5% sales tax from orders shipping to California customers, computed on the total including shipping & handling.
How Can I Tell Which Region DVD or Blu-ray I Am Browsing?
Unless otherwise noted on the item's detail page, all DVD and Blu-ray are "region 1" and will only play in U.S. and all-region players.
